Ticket jde uzavrit, komentare jsou videt, zakaznik bez soudu, Dashboard misto Portalu

Karta Resitel ma tlacitko Uzavrit ticket a Znovu otevrit; meni jen priznak
closed, text stavu zustava a meni se v poli Stav nezavisle.

Komentar je vlastni druh radku logu (kind comment) s autorem; detail ma
sekci Komentare se seznamem (jmeno, cas, text) a formularem, log ho ukazuje
s autorem. Test tests/data/comments.test.ts.

Sekce Zakaznik jen popisuje: pryc odznak "nedohledan", varovne zbarveni,
text o CRM a garantovi i zvyrazneni v tabulce a na karte; ID v CRM jen
kdyz existuje.

Uzivatelske texty: Portal a Prehled -> Dashboard (zalozka Prehled v Lidech
je Souhrn), v auditu "odepreni" -> "zamitnute pokusy".

Co-Authored-By: Claude Fable 5.1 <noreply@anthropic.com>

tests/data/comments.test.ts

@@ -0,0 +1,39 @@
+import { beforeAll, describe, expect, test } from 'vitest';
+import { bootstrapData } from '../../src/data/bootstrap.js';
+import { addComment, createTicket, getTicket } from '../../src/data/ticketStore.js';
+
+const TENANT = 'tnt_automia';
+
+describe('komentar k ticketu', () => {
+  beforeAll(async () => {
+    await bootstrapData({ databaseReady: false });
+  });
+
+  test('je vlastni radek logu s autorem, ne poznamka "autor: text"', () => {
+    const ticket = createTicket({
+      tenantId: TENANT,
+      subject: 'Komentare',
+      channel: 'portal',
+      priority: 'normal',
+    });
+
+    addComment(ticket.id, 'Karel Vomacka', 'Zavolal jsem klientovi.', [TENANT]);
+
+    const detail = getTicket(ticket.id, [TENANT]);
+    const comment = detail?.trace.find((entry) => entry.kind === 'comment');
+    expect(comment).toBeDefined();
+    expect(comment?.author).toBe('Karel Vomacka');
+    expect(comment?.label).toBe('Zavolal jsem klientovi.');
+  });
+
+  test('cizi firma komentar nezapise', () => {
+    const ticket = createTicket({
+      tenantId: TENANT,
+      subject: 'Cizi',
+      channel: 'portal',
+      priority: 'normal',
+    });
+    expect(addComment(ticket.id, 'Nekdo', 'Ahoj', ['tnt_nordis'])).toBeUndefined();
+    expect(getTicket(ticket.id, [TENANT])?.trace.some((e) => e.kind === 'comment')).toBe(false);
+  });
+});